Legal

Terms and Conditions

These Terms and Conditions apply to quotations, supply, installation, and related electrical or solar services provided by Solar Electrix in New Zealand.

Last updated: 23 April 2026

1. Scope and Acceptance

By requesting, accepting, or paying for our services, you agree to these terms.
Any quote, proposal, invoice, or approved variation forms part of the service contract.
If there is a conflict between these terms and a signed project agreement, the signed agreement prevails.

2. Quotes, Pricing, and Variations

Quotes are valid for the period shown on the quote, or 30 days if no period is shown.
Prices may change where scope, access, materials, third-party requirements, or site conditions change.
Variations will be documented and charged in addition to the original contract price.
Unless stated otherwise, GST is additional where applicable.

3. Deposits and Payment

We may require a deposit before procurement, scheduling, or works begin.
Progress payments may apply for staged projects.
Invoices are payable by the due date shown on the invoice.
Late payments may incur administration, recovery, and reasonable legal costs.

4. Site Access and Client Responsibilities

You must provide safe and timely access to the worksite and relevant service information.
You must advise us of known underground services, hazards, and site restrictions before work starts.
You must ensure any required owner, landlord, body corporate, network, or council approvals are in place unless we have agreed in writing to manage these.
You are responsible for maintaining clear access and suitable conditions for installation.

5. Delivery, Timeframes, and Delays

Delivery and completion dates are estimates unless expressly confirmed in writing.
Delays caused by weather, approvals, supply chain events, site readiness, safety issues, or third parties may extend project timing.
We are not liable for delay-related loss where delay is outside our reasonable control.

6. Risk, Title, and Installed Equipment

Risk in goods passes on delivery to site.
Title in goods remains with Solar Electrix until all amounts due are paid in full.
You must insure delivered or installed goods against theft, loss, and damage from delivery onward.

7. Warranties and Defects

Manufacturer warranties apply to products supplied.
Workmanship warranty applies as stated in your quote or contract documentation.
Warranty claims require prompt notice and reasonable access for inspection and remedy.
Warranties may be void where systems are modified, misused, poorly maintained, or altered by unapproved third parties.

8. Performance and Technical Limitations

System performance depends on site-specific factors including weather, shading, network voltage, load profile, and equipment operation.
Where electricity network constraints affect generation or export, remedies may require action by the relevant network operator.
Estimated savings and payback are indicative only unless expressly guaranteed in writing.

9. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss (including lost profits or business interruption).
Our total liability for any claim is limited to the amount paid for the affected services, unless otherwise required by law.
Nothing in these terms limits rights that cannot be excluded under New Zealand law.

10. Cancellation and Suspension

If you cancel after acceptance, we may charge for work performed, committed materials, and reasonable cancellation costs.
We may suspend or cancel services for non-payment, safety concerns, or material breach.
Where construction contract rules apply, statutory rights to suspend work for non-payment are reserved.

11. Privacy and Data Handling

Personal information is handled in line with our Privacy Policy and applicable New Zealand privacy law.
Website and form use may involve cookies and service providers needed for operations and support.

12. Governing Law

These terms are governed by New Zealand law.
Disputes are subject to New Zealand jurisdiction unless otherwise agreed.